Terms of Service

→ Please read our terms and conditions carefully

By accessing our website or placing an order with Happy Haven, you agree to the following Terms of Service.

1. Business Information

Happy Haven operates as a sole proprietorship based in:

214, Jail Road, Lahariyapura, Orai, Jalaun, Uttar Pradesh, India

For legal queries: admin@happyhaven.co.in

2. Order Process

  • Orders are initiated via the website enquiry form and confirmed through WhatsApp.
  • A partial advance payment is required to begin processing.
  • The balance amount must be cleared before dispatch.

3. Customisation Disclaimer

  • Customisation depends on quantity, availability, and feasibility.
  • Slight variations in colour, material, packaging, or finish may occur due to the handmade and curated nature of products.
  • Such variations shall not be considered defects.

4. Delivery & Shipping

  • Shipping is available across India only.
  • Delivery is handled via local delivery or third-party courier services.
  • All delivery timelines provided are estimated and best-effort, not guaranteed.

5. Courier Liability

  • Happy Haven will assist customers in coordinating with courier partners in case of delay or loss.
  • However, Happy Haven shall not be held liable for courier delays, damages, or losses once the package is handed over.

6. Intellectual Property

  • Happy Haven does not restrict customers from reusing mockups or designs created for their order.
  • However, the brand name "Happy Haven" and associated identifiers may not be misrepresented or used deceptively.

7. Limitation of Liability

Happy Haven shall not be liable for:

  • Delays caused by third-party vendors or couriers
  • Force majeure events (natural disasters, strikes, etc.)
  • Indirect or consequential damages

8. Dispute Resolution

  • Any dispute shall first be attempted to be resolved through arbitration.
  • If unresolved, courts at Orai, Uttar Pradesh shall have exclusive jurisdiction.

9. Modifications

Happy Haven reserves the right to update these Terms at any time without prior notice.

Thank you for choosing Happy Haven ✨

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