Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Name
• Phone number
• Email address
• Delivery address
• Occasion details
• Preferred delivery date
• Any additional details shared via enquiry forms or WhatsApp communication

2. How We Collect Information

Information is collected through:

• Website enquiry forms
• WhatsApp conversations
• Direct communication with our team

3. Use of Information

We use your information to:

• Process enquiries and orders
• Communicate order details and confirmations
• Coordinate with vendors and delivery partners
• Improve our services and customer experience
• Share updates related to your order

4. Data Sharing

Your information may be shared only on a need-to-know basis with:

• Vendors involved in packaging or sourcing
• Delivery and courier partners

We do not sell, rent, or trade your personal data to third parties.

5. Storage of Data

• WhatsApp chats and order-related details may be stored for operational, record-keeping, and dispute-resolution purposes.
• We take reasonable steps to protect your data but cannot guarantee absolute security.

6. Marketing & Social Media Usage

• Images or videos of hampers may be used for marketing or social media purposes unless the customer explicitly objects in writing prior to dispatch.
• No personal customer details will be disclosed publicly.

7. Your Rights

You may request:

• Access to your data
• Correction of incorrect information
• Deletion of data (subject to legal and operational requirements)

Requests can be sent to admin@happyhaven.co.in

8. Changes to This Policy

Happy Haven reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page.